These Terms of Service govern your access to and use of Long Hand Hub’s website and services. Please read these Terms carefully, and contact us if you have any questions. By accessing or using our services, you agree to be bound by these Terms.
Limited Liability: We always ensure to deliver superior quality of work to our customers and ensure at least 60% quality. It is the liability of the customer to give proper instructions and get the work as per requirements. Our responsibility is to deliver the work as per the instructions.
The Customer: The Customer appoints Long Hand Hub (the ‘Agency’) to locate a Writer (the ‘Writer’) in order to carry out research and/or assessment services (the ‘Work’) for the Customer during the term of the agreement in accordance with these provisions.
Unlimited Amendments: We offer unlimited amendments to all our customers so that they can get the document as per their requirements. Customers can continuously ask for amendments during a period of maximum 30 days from the date of delivery of assignment provided that the primary instructions mentioned in the order form remain same. If the instructions are changed, then they will be charged at GBP 25/1000words (50% Discount). Customer can review draft work and give us the feedback for changes however once the period of 30 days is over, any request made for the changes will not be entertained as the order status gets closed and payment is made to the writer. Any request for changes after a period of 30 days will be considered as a separate order for proofreading and extra charges will apply. Please note that request for any changes will take around 24 hours after which we will send you the updated document therefore changes should be asked keeping in view of deadline.
Result Claim: We always ensure that the work has been delivered as per the requirements and satisfaction of the customer however we don’t guarantee any particular results and our liability stands limited once the customer accepts the document. One cannot guarantee the results as the services provided are meant to assist the buyer by providing a guideline.The product is intended to be used for research or study reference purpose.We guarantee 100% satisfaction of the customer, We can always deliver a document which satisfies the customer as we solely work on their instructions however claiming for any particular result is not in our hands because this product is intended to be used for research or study reference purpose.Its solely the responsibility of the customer to deliver full & correct instructions and get the work done as per their own requirements. Any claims for results will not be entertained once the final document is approved by the customer and no changes were requested despite of the fact that Unlimited review and amendments were offered.This service is designed for your aid.
Payment: Considering that most of our customers are students, therefore we offer ‘pay as you go’. Only pay the security deposit fee of GBP 50 with which you will receive the following:
The progress & the delivery of the next draft of your project will be stopped by them if you fail to make the payment for the next draft on the requested time. It is a ‘Pay As You Go’ offer in which all the writers are paid on an hourly basis. These writers are very busy with their other projects. Therefore, everything is scheduled for the writers and they work as per the designed structure. Your work & its delivery (of the next draft) maybe resumed subject to finance department’s approval & the completion of the pending payments, the finance department reserves the right of imposing penalties onto the customers in such cases because usually the writers are working on an hourly basis & the writers are compensated for their time loss caused by the client.
If the client fails to make the next payment on time and makes the payment later then the Company reserves the right to allot some other project to the writer due to non-payment. In the meanwhile, your work shall be stopped and will be resumed once the dues are cleared. However, extra charges would be applied onto the client if his writer is not provided with clear instructions, late responses & delay in payments. In such circumstances the work shall be reallocated to a new writer with proper instructions. Hence, this cost of reallocating the work to a new writer or rewriting the same work by the old writer shall be borne by the client himself. The Waver of this penalty policy is subject to approval by the Finance & Risk Department.
Interaction: The Customer is not permitted to make direct contact with the Writer — the Agency will act as an intermediary between the Customer and the Writer. However, skype calls and meetings maybe arranged depending upon the situation.
Referral Discount: We, at Long Hand Hub offer Referral Discount to all our customers who introduce any of his/her friends to us. The basic idea of referral discount is to benefit customers who recommend us. Discounted amount will be 5% of the total order amount of recommended customer. The discount can be redeemed in form of cash credits in accounts leading to reduction of price on the placement of next order within one month period.
Resit Assignment: The Customers will get 15% discount in the case of resit assignments for which the material was provided by us & which was meant to be used as reference material only, provided that suitable proofs are given.
Undertaking: The customer undertakes to check with the laws & regulations of their country & country of their presence while placing the order and also the university guidelines and regulations before ordering and to fully satisfy themselves of their individual institute or universities rules, regulations and guidelines. The Customer acknowledges that any decision to use Long Hand Hub’s service is made on their own initiative and agrees that the Agency, its employees and the writers on its books are in no way to be held liable for any decision to use its services that may be in contrary or in breach of the Customer’s country of origin or Country of their presence while placing the order or institution or university rules, regulations or guidelines.The services provided are meant to assist the buyer by providing a guideline.The product is intended to be uses for research or study purpose.